The Benefits

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial support with instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.

The Role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

Your core role will include but not be limited to the following activities:

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• Effective conflict management, always taking control of incidents 
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately 
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships

Additional Standards & Expectations Skills

• Awareness of Safeguarding 
• Insight to Railway Byelaws
• Suicide Prevention 
• Patrolling the Railway Network onboard services and on stations 
• Customer Services and Engaging with members of the public 
• Communications with British Transport Police 
• (ASB) Anti-Social Behaviour
• Supporting Vulnerable Persons 
• Awareness of Railway Safety  
• Radio Communications 
• Security Searches Counter Terrorism
• Conflict Management Skill 
• Elite Security Personal
•  

Is this you

• SIA Guarding or Door Supervision licence
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional 
• Enthusiastic and motivated to do a great job
• Ideally some experience within a Security environment or a customer facing role
• Able to interact with clients and customers in a positive manner
• Some experience working within a Security environment and working as part of a team
• Effective people skills, able to interact with clients and customers in a positive manner
• Full UK Drivers Licence no points is a must 
• Be Part of an Elite Robust Team and expanding wider on the network and Devlopment into multi skilled roles
• Are you Ex-Military/Ex-police/Ex-Carer /Ex-Railway Operator/Revenue Protection/skilled in the above areas/Male/Female we want you and your skills 

Successful applicants will be required to undergo vetting as part of the Railway Safety Accreditation Scheme (RSAS) accreditation process. RSAS is a scheme administered by the British Transport Police that accredits individuals working in railway safety and security roles. As part of the accreditation process, applicants must complete police vetting and approval checks to assess their suitability to carry out accredited duties. This typically includes identity verification, employment and address history checks, and a review of relevant criminal records to ensure the highest standards of integrity, professionalism, and public trust.

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, birth certificate or a valid share code.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

 We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.