Security Concierge Officer

Hours - 06:45 - 19:00 

Our Client

With sites across west Yorkshire you will work as part of a site based team contributing towards the safe and positive environments within the bus stations managed by the west Yorkshire combined authority. 

Person Specification

• Have an enthusiastic demeanour at all times 
• SIA license required
• Must have a pro-active attitude in everything you do – solve the problem before it is raised.
• Be able to work with all partner Service providers to present a unified team.
• Exceptional customer service skills including the ability to assist all visitors in a helpful, courteous and confident manner.
• Good communication skills with the ability to communicate clearly and logically in face to face situations.
• Appreciation of the need for safe working practices with the ability to implement company policy and procedure and ensure it is adhered to at all times. 
• Personal presentation to a high standard at all times. 

Key Responsibilities

1. Manage and control the opening and locking procedures of the site. 
2. Complete regular checks of the whole building on arrival and exit. 
3. Be on point in the reception area at all required times. 
4. Liaise with Client Management and reception with information relating to WYCA organised meetings. At which point you should be located at the entrance door. 
5. Politely refuse entry for any non-employed WYCA staff

Attributes

• Punctual
• Smart and courteous at all times.
• Passion for providing good customer service.
• Excellent communication skills.
• Strong awareness of security procedures.

What we’ll give you:

The opportunity to grow and be your best self, to learn and develop through accredited training at an iconic venue, to progress your career and to gain reward and recognition for excellence with Superstar and Core of Carlisle Awards. 

Benefits include:

• Health and Wellbeing Plans .
• Discounts and cashbacks.
• Employee Assistance Program.
• Access to stream.
• Refer a Friend Scheme.

We are committed to continually developing and improving our package of pay and benefits, ensuring we continue to attract and retain the best people. We’re also committed to providing ways to enhance the health, wellbeing, and quality of life for all our colleagues.