We’re Hiring – Relief Security Officers at Olympia

Location: Olympia London, W14
Pay Rate: £15.00 per hour (all shifts)
Hours: Hours/shifts vary depending on operational and event requirements
Contract Type: Casual / Relief

Be part of one of London’s most exciting destinations.

Olympia London is undergoing a £1.3 billion transformation, becoming a world-leading destination for live entertainment, culture, innovation, and events. As the estate continues to grow, we’re looking for high-quality Security Officers to join our Relief Team supporting operations across the wider Olympia estate.

The Role

This is a varied and dynamic security role offering the opportunity to work across a range of environments throughout the Olympia estate.

From supporting events and managing visitor flows to providing day-to-day security cover across the venue, you'll play a key role in creating a safe, welcoming and professional environment for guests, visitors, exhibitors, contractors and colleagues.

No two shifts are the same. You'll work as part of a flexible relief team, supporting operational requirements wherever needed across the estate.

Shortlisted candidates will be invited to attend an Assessment Centre on Wednesday 11th June, lasting approximately 2.5 hours. Full details and booking information will be provided to successful applicants.

Please only apply if you can attend on this date, as alternative sessions will not be available. Future recruitment campaigns will be advertised once this intake has been completed.

You’ll be:

• Providing a visible, professional, and reassuring security presence across the estate
• Supporting events operations, crowd management, and access control when required
• Assisting with day-to-day estate security duties across multiple locations
• Welcoming guests and acting as a positive first point of contact
• Responding to incidents calmly, professionally, and effectively
• Working closely with teams across the venue to deliver a safe and high-quality experience
• Adapting to different environments and operational requirements as part of a relief team

This is a fast-paced, people-focused role where standards matter. We’re looking for individuals who take pride in delivering excellent service and maintaining a professional image at all times.

Contract & Working Pattern

This is a casual, ad hoc relief role with no guaranteed hours. Shifts are offered based on operational requirements across the Olympia estate and event schedule.

Due to the nature of the role, shift patterns will vary and can include:

• Days, evenings, nights, and weekends
• Short and long shift durations depending on operational needs
• Event-based deployments and general estate coverage
• Opportunities to work across different locations and environments within the estate

Flexibility and availability are important, as requirements can change week to week. This role is well suited to individuals looking for varied work within a fast-paced events and venue environment.

Who We’re Looking For

We’re looking for reliable, adaptable, and high-calibre individuals who can represent both Carlisle and Olympia to the highest standard.

You will be:

• A valid SIA Door Supervisor licence holder (Essential)
• Professional, confident, and customer-focused
• Comfortable working across a range of busy environments
• Flexible and adaptable to different duties and locations across the estate
• Calm under pressure with strong decision-making skills
• Reliable, punctual, and well-presented
• A strong communicator and team player with a positive attitude
• Available to work flexible shifts including evenings and weekends

Previous experience in events, venue, corporate, or customer-facing security roles is essential.

Key Behaviours and Competencies

• Ability to remain calm and professional under pressure
• Strong attention to detail
• Excellent communication and interpersonal skills
• Friendly, approachable, and confident in all interactions
• Able to adapt quickly to changing operational requirements
• Dependable, motivated, and committed to high standards
• Smart in appearance with pride in personal presentation
• Keen to learn, develop, and contribute positively to the team culture

The Benefits

• Full induction, ongoing training, and development support
• High-quality uniform and kit
• Fully funded SIA top-up training delivered by our in-house trainers
• Employee Assistance Programme supporting mental, physical, and emotional wellbeing
• Refer a Friend Scheme – earn £100 for successful referrals
• Long service and recognition awards
• Stream – access earnings early plus discounts, rewards, and cashback

About Us

Carlisle Support Services works with some of the UK’s most recognisable brands and venues, including Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC Studioworks.

With over 5,000 colleagues across the UK, we deliver security, events, cleaning, and facilities management services to industry-leading clients nationwide.

Equality, Diversity & Inclusion

At Carlisle, equality, diversity, and inclusion are central to everything we do. We are committed to creating a workplace where everyone feels respected, valued, and able to succeed.

We welcome applications from all backgrounds and communities and assess every candidate fairly based on merit, skills, and potential.

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