Carlisle Support Services has an exciting opportunity for reliable and professional Night Secutity Team Leader to work at Lister Hospital in Stevenage.

 The Benefits

• Flexible financial support with instant access to earned and authorised wages.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.
• Excellent hourly pay rate
  
  

We have vacancies for exceptional customer focused Night Secutity Team Leader to work on behalf of Carlisle Support Services at Lister Hospital in Stevenage. This is an opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team.

19.00 to 07.00 (4 on 4 off plus over time – may differ as per client request). 
3 month probation period.

Duties may include but are not limited to:

• Be aware of what's always happening on-site by following the handover procedure and reviewing information from previous shifts.
• Be aware of the relevant emergency and escalation procedures as the first point of contact when an incident occurs.
• Secure the site by controlling access and egress, carrying out security patrols to deter crime.
• Be aware of hazards, react to medical incidents and responding appropriately.
• Ensure the control room/gatehouse is kept clean and tidy for the next shift.
• Operate the control room/gatehouse and reception systems.
• Physically fit as the role requires a degree of patrolling.
• Liaising with NHS staff.
• Responding to emergency bleeps.
• Responding to high risk situation deal with members of the public in hospital.
• Hospital security experience preferred.
• Restraining patients if necessary if they become violent.
• Protection of NHS staff, equipment and other patients.
• Conducting security-related drills and exercises.
• Attending further training as requested by the client.
• Creating lesson plans and other training materials.
• Making sure staff are in Carlisle branded uniform.
• Creating testing and evaluation processes.
• May Include instructing approved security officer training and providing training for trainers.
• Meeting with the client's team members to identify training needs and oversee development programs.
• Acting to the role of Security manager when required
• Developing, implementing, and monitoring security officer training programs.
• Assisting policy design with the client and testing operationally for effective process
• To develop rotational shift training including the identification of an officer to assist for period to stabilise and enhance good practice within the teams for consistency. 

Attributes:

• Provide a check-able work history for the past 5 Years and meet UK Home Office Security Screening Standards.
• Proven work experience as a Security Officer or in a customer service role.
• Proficiency in Microsoft Office Suite - especially Excel & Word.
• Previous experience with office equipment.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be calm and professional when issues arise and deal with patients.
• Multitasking and time-management skills

Full site induction and training will be provided to successful applicants.

 
About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

 Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

 We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.

If you think you have what it takes to join our team, please apply now.