The Benefits

• Flexible financial support with instant access to earned and authorised wages.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.
• Excellent hourly pay rate

The Role

As the Vegetation Team Leader, you will be joining a strong team of well trained, experienced, and passionate staff who strive to uphold company values and deliver exceptional services to our customers. Use the training provided to follow HSQE and rail critical safety. 

Reporting to: Account Director

Location: FR London Overground Region

Working Hours: 40 hours per week [Monday – Friday, Flexibility required to suit business needs]

Mandatory: Full UK manual driving license [drivers check completed at point of employment]

Due to the physical aspects of the role, individuals are expected to be capable of carrying and lifting items of equipment above 15kg in weight.

Managing a team and using the systems provided to ensure program and delivery efficiency.

Following WPP’s and designated program to ensure that all vegetation tasks are completed to the highest of standards and within the timeframes set. 

Main Duties 

Responsibilities as a Vegetation Team Leader: Rostering and Staff Allocation, Entry Level HR, PPM Scheduling and Management, Payroll, Staff Training, Recruitment, KPI Request, Pre and Post Work Checks, Maintenance Of team fleet and equipment, SLA’s and KPI’s, Working in partnership with client, Working In conjunction With contract management team., Solution finding for any vegetation challenge, Month end reporting.

*These are subject to change depending on business needs and following any reasonable management request.

Rostering and Staff Allocation:

• Roster staff accordingly.
• Use hours allocated to ensure service delivery is maintained.
• Cover annual leave and sickness in line with hours allocated.

Entry Level HR:

• Manage staff performance using company policies and procedures.
• Hold performance reviews with staff who report to you.
• Manage long term sick, grievance hearings and investigations.
• Liaise with HR using system provided to ensure all HR challenges are dealt with in a timely manner.
• Support business needs with note taking where required.

PPM Scheduling:

• Produce rail period program in line with contract requirements. 
• Ensure staffing levels are in accordance with works required.
• Ensure timeframes are correct to ensure standards are met.
• Ensure stations are audited on the Work-IT Application prior to deep clan and post deep clean to determine the scope has been completed.

Payroll:

• Use the system provided [Timegate] to ensure staff receive hours worked.
• Work with CSS central to ensure rota loads are completed.
• Complete all arbitrations and failed duties in a timely manner.

Staff Training:

• Ensure all staff have the relevant training as per their job as a vegetation operative.
• New starters are to be inducted and all mandatory training complete within the set timeframes.
• Work with suppliers, making sure the vegetation team have relevant and up to date PASMA/IPAF/PTS qualification.
• All members of vegetation team to be trained in and competent at strimming, hedge cutting and waste removal. 
• Keep matrix up to date and act on training requirements.
• Carry out working days with the team to ensure standards are met, team members are following processes and to keep knowledge current.

Recruitment:

• Work with CSS central to advertise and employ any vacancies within your team.
• Ensure all applicants are contacted and interviewed in a timely manner.
• All new starters to be issued with a relevant JD.

Pre/Post Work Checks and Reports:

• Produce reports for management outlining works completed, ensuring before and after photos are ascertained.

Fault Management:

• Work with your team to respond to fault failures in a timely manner ensuring tickets raised are closed out.

KPI Faults:

• Work with your team to allocate KPI requests accordingly dependant on geographical location of network.
• Close out all KPI requests within a timely manner, set out within SLA and KPIs.

Maintenance Of Fleet and Equipment:

• Ensure all fleet vehicles within your team are MOT and Serviced in accordance with CSS policy.
• Any vehicle damages to be report using the correct avenue, with repairs taking place within a timely manner.
• Ensure all vehicles are kept, clean, tidy, and fit for purpose.
• All equipment that is assigned to the deep clean team to be kept clean, tidy, and ready for use.
• All faulty equipment is to be reported to CSS central in a timely manner for repairs.
• All equipment to be asset tagged, PAT tested in accordance with CSS policy. 

Working in Partnership:

• Work in partnership with the client to ensure desired outcomes are reached.
• Monitor and maintain SLA’s set out within the contract.
• Finding solutions to cleaning challenges that may be faced.

Month End Reporting:

• Provide data required by Contract Manager.
• Produce and provide a report outlining your teams performance for the rail period.

IT Requirements

• Have great Microsoft Office Skills.
• Have a great understanding of web and app-based programs.

Mandatory Skills

• Full manual UK driving license
• IPAF, PASMA and PTS *Can be trained via Carlisle

Skills Preferred

• Good level of communication.
• Entry level HR knowledge.
• Ability to work and lead a team.
• Ability to be proactive and efficient in approach.
• Ability to solve problems and deal with ad hoc challenges.
• Ability to work from you own initiative.

*This role comes with training provided.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

 Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

 We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.